FAQs

If you are in the UK mainland, delivery will take between 2-4 working days. For deliveries to Northern Ireland, Channel Islands & Scottish Highlands, please allow 3-6 working days from date of purchase. 

Please note during busy periods the dispatch and delivery times will be extended.

We ship to select countries. For further details about ordering from outside the UK click here

If your country is not on the list, please feel free to get in touch.

Once your order has been dispatched, you will receive an email notification with a link to track.

We offer FREE delivery on all UK mainland orders over £125.00, irrespective of size. Delivery cost for most European destinations will be automatically applied at checkout.

To view our delivery costs please click here

Find out about duties and taxes by going to ordering outside of the UK.

As of January 2021, any orders from Europe over the value of €150.00 will be subject to import duty. All taxes, duties and fees are the sole responsibility of the customer to pay. Forge & Foundry cannot be held responsible for any additional import charges.

Yes. It is your responsibility to ensure that someone is at the address to sign for the pallet delivery. If no one is at the address at the time of delivery, we cannot be held liable for extra charges incurred for a second delivery attempt.