If you are in the UK mainland, delivery will take between 2-4 working days. For deliveries to Northern Ireland, Channel Islands & Scottish Highlands, please allow 3-6 working days from date of purchase. 

Please note during busy periods the dispatch and delivery times will be extended.

We ship to select countries. For further details about ordering from outside the UK click here

If your country is not on the list, please feel free to get in touch.

Answer

We offer FREE delivery on all UK mainland orders over £125.00, irrespective of size. Delivery cost for most European destinations will be automatically applied at checkout.

To view our delivery costs please click here

Find out about duties and taxes by going to ordering outside of the UK.

As of January 2021, any orders from Europe over the value of €150.00 will be subject to import duty. All taxes, duties and fees are the sole responsibility of the customer to pay. Forge & Foundry cannot be held responsible for any additional import charges.

Yes. It is your responsibility to ensure that someone is at the address to sign for the pallet delivery. If no one is at the address at the time of delivery, we cannot be held liable for extra charges incurred for a second delivery attempt.

Bespoke items are not something we currently have the capacity to offer due to time/demand. We may look to offer it in the future.

All the products we offer are made from high quality, durable materials, built to stand the test of time. Both reproductions and refurbished products alike.

We offer a wide range of functional, ornamental and decorative products for the home and garden. Whether it be refurbished original pieces or replicas, we have something to suit everyone.

Our office is open Monday- Friday from 10am to 4pm.

Please note, visits to our warehouse is by appointment only.

No there appears to be another company using the name Forge & Foundry for jewellery. We are not affiliated or associated in any way.

We only have a very small team of staff here at Forge & Foundry. We want to ensure any customer queries don't get missed. We prefer to have a ticket system and an email paper trail so we can ensure every question gets handled efficiently.

Yes, if you would like to collect your order from us personally, simply contact us via emailhelp@forge-foundry.comto arrange a visit.

If you have changed your mind about an item and it is no longer required, you must notify us within 30 days from date of dispatch. Please follow the unwanted goods procedure set out in our Returns & Exchanges policy here

You must notify us via email (help@forge-foundry.com) within 48 hours of receiving your item. Please follow the damaged items procedure set out in our Damaged / Faulty Items policy here